Get in touch
Need help, have an idea, or noticed something weird? Every message is read by the small team that builds ZoneWatch — no support bots, no ticket numbers.
Write to us directly
Best for billing, account questions, or anything you’d rather have in writing. Copy the address above, or tap the button to open your email app.
Join the ZoneWatch community
Chat with our team and other ZoneWatch users — usually the fastest way to get a quick answer. Please don’t send billing or account questions here.
General Help
Questions about using ZoneWatch, your account, or your subscription? We can walk you through it.
Report a Problem
Something broken or behaving oddly? Tell us what happened and we’ll dig in right away.
Share Feedback
Tell us what you love, what you don’t, and what would make ZoneWatch better. We read every note.
Weather Accuracy
Noticed a missed alert or an off forecast? Let us know the where, when, and what happened.
Feature Requests
Got an idea for something new? Your suggestions shape what we build next — keep them coming.
Everything Else
Press, partnerships, integrations, or anything we missed — we’ll point you to the right person.
A quick checklist for bug reports
The more detail you include, the faster we can track a problem down. A screenshot or short screen-recording usually shaves days off the fix — but it’s never required.
- Your device and OS version — e.g., iPhone 15, iOS 18
- The app version (Profile tab in the app) — or just mention you’re on the web
- The email you use to sign in
- A short description of what happened vs. what you expected
- A screenshot or quick screen-recording, if you can
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