Get in Touch
Need help, have feedback, or found an issue? We're here to help make ZoneWatch even better.
Primary Method
contact@weatherwiseinnovations.com
Response time: 24-48 hours
Required for billing & payment questions
Community Support
Faster
Join Discord Server
Our team monitors 24/7 — usually faster responses
Not for billing or payment questions
Response Time
We typically respond within 24-48 hours during business days. For urgent technical issues affecting app functionality, we prioritize responses.
How Can We Help?
Common topics and ways we can assist you
General Support
Questions about using ZoneWatch, account issues, or subscription help
Report Issues
Found a bug, experiencing crashes, or alerts not working properly?
Share Feedback
Ideas for new features, improvements, or general thoughts about ZoneWatch
Weather Accuracy
Concerns about weather data accuracy or missed alerts in your area
Feature Requests
Suggestions for new features or improvements to existing functionality
Other Inquiries
Business partnerships, media inquiries, or anything else
Help Us Help You
When reporting issues, please include your device type, operating system, app version, and a detailed description of the problem. Screenshots are helpful too!
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